Service Animals
Service animals are welcome on DART. No permit is required, but you may be asked to confirm that your animal is a service animal.
Mobility Devices
DART buses offer wheelchair ramps and other features to accommodate riders with disabilities, and the center car of every light rail vehicle aligns with the level-boarding areas on station platforms, which makes it easy to board with mobility devices.
Reasonable Modifications
It is DART's goal to operate a safe, efficient, and effective transportation system that provides mobility and accessibility to persons with disabilities, including individuals who use adaptive devices or mobility aids.
Understanding Level Boarding
It's easier than ever to step right on board a light rail train. Each low floor center section has two clearly marked areas designated to accommodate wheelchairs.
ADA Complaint Process
DART has established a grievance procedure of prompt and equitable resolution of complaints alleging discrimination. The American Disabilities Act (ADA) of 1990 and the Rehabilitation Act of 1973 forbid discrimination against those with disabilities regarding employment, transportation, public accommodation, communications, and governmental activities.
Currently the GoPass app is only available for these smartphone operating systems:
To see which operating system your phone is using:
These transit agencies sell passes through the GoPass app:
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day
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