Transforming communities through targeted investments in mobility create immediate and long-term benefits for both our riders and the residents of the cities that DART serves.
DART is advancing a series of initiatives under the new Mobility+ Program that will enhance mobility while creating opportunities for increased value, growth, and investment in our communities. The Mobility+ Program supports systemwide service and capital improvements to benefit individuals, communities, and the region in meaningful ways.
President Biden established the Justice40 Initiative in Executive Order 14008, where he made it a goal that 40% of the benefits from certain Federal investments flow to disadvantaged communities.
DART will use the Justice40 program as a lens to see where it can leverage funds to benefit the most disadvantaged communities while supporting systemwide service and capital improvements to help individuals, communities, and the region.
The agency will create targeted plans and case studies regarding investments in Justice40 communities. These plans will necessitate outreach to community members to get a thorough understanding of their issues and objectives.
To ensure the proposals are successful, DART is partnering with city staff, partner agencies, and non-profits to combine their knowledge and resources. The priority is to provide bus services and facilities that can give direct assistance to those who rely on them.
Bus Network Redesign Phase 2
DART’s New Bus Network was the first phase of redesign efforts to improve DART bus services. In January 2022, DART introduced new routes, improved service frequencies, and expanded GoLink service.
Phase 2 looks at additional services as more resources become available – especially changes that can happen over the next five years. The recommendations for service improvements will address increases in the frequency of service, better connections to key destinations, and an expansion of hours.
Additionally, DART is working with city staff and riders to understand and address the impact of the New Bus Network changes on service quality, including addressing concerns caused by the loss of fixed-route bus service and replacement with GoLink.
Two Service Scenarios:
Tier One |
|
Tier Two |
|
For the first time, DART is performing a comprehensive review and analysis on the fare policy and structure that aligns with community engagement, the agency’s future vision, and the industry’s best practices. The study will address key issues with revenue and farebox recovery, fare structure simplification, fare collection, fare equity, special programs and the customer experience.
The goals of DART’s fare structure are:
On-Street Bus Amenities and Expansion
DART collaborated with The University of Texas at Arlington College of Architecture, Planning, and Public Affairs and the American Institute of Architects Dallas Chapter (AIA Dallas) in Fall 2022 to develop design concepts for the next-generation bus shelter that would improve amenities for our riders.
Bus stop improvements may include:
DART Facilities as Shared-use Mobility Hubs
The agency is exploring opportunities to modernize and update existing and future transit facilities by integrating mobility hub amenities to add functionality and options that improve convenience and access.
A mobility hub is a place where people can connect to multiple modes of transportation to make trips safe, convenient, and reliable. These hubs combine transportation options, information, and placemaking elements to make a more user-friendly multimodal journey.
The goal is to leverage our existing facility assets in ways that enhance their value to both our riders and the communities they serve.
DART is assessing the need for additional transit facilities and developing mobility hub guidelines to identify and prioritize opportunities for economic development, services, affordable housing, resilience, and innovation at both current and potential facilities.
Mobility Hubs could include space for:
DART is developing a Bus Corridor Investment Program called “Corridor Optimization + Rider Experience” (CORE). This effort will identify needs, opportunities, and an investment strategy with our city and agency partners to elevate and prioritize the role of transit in the larger mobility system.
The key goals of this program are to:
Phased Approach
Phase 1 – Through Summer 2023
Phase 2 – Through FY 2024
Implementation – FY 2024 and Beyond
While DART operates a clean CNG bus fleet utilizing renewable energy, as well as eight battery-electric buses, we are developing a Zero Emission Bus Fleet Transition Plan to outline a phased approach for our bus fleet to support clean energy and climate goals further. This effort will also inform us on how we need to modify our existing operating facilities and educate our workforce to accommodate changes in technology over time.
DART will initiate a master plan for updating its operating facilities, mobility management, and non-revenue vehicle facilities to optimize the use of our assets, including land. By providing flexibility to adapt to fleet and industry changes, recommendations will focus on improving efficiency, safety, and productivity. This effort will begin in Fall 2023 following an existing conditions assessment at all facilities.
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day