Travel Orientation teaches the skills necessary to navigate public transit in a safe and independent manner.
Travel Orientation provides instruction for all modes of public transportation including fixed route buses, light rail, and commuter rail. Travel Orientation is provided in three different formats.
One-On-One Training
Personalized one-on-one instructions to and from a specific location
Group Training
Group classroom training and practice trip.
Lead Training
DART service and general trip plan training for organizational staff, so that they may assist others.
To find out more about DART's Travel Orientation Program, contact a Mobility Ambassador:
ANYONE who needs a little extra help using Public transit can benefit from Travel Orientation.
Greater Freedom
Public transit allows spontaneous and flexible travel. Trips do not need to be scheduled in advance with family, friends, or through an on demand service provider.
Greater Sense of Independence and Empowerment
Public transit gives you the opportunity to go where you want, when you want.
Increased Access
Public transit provides greater access to employment, educational opportunities, shopping, and community and social activities.
Saves Money
Public transit can save you money compared to driving personal vehicles or utilizing on demand vehicle services.
Travel Orientation teaches the skills necessary to navigate public transit in a safe and independent manner. The instruction is personalized and taught with the customer's needs, abilities, and specific travel plans in mind.
Training consists of outings in which a DART Mobility Ambassador instructs an individual or group on how to prepare a trip plan, pay fare, and travel safely between their origin and destination.
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1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day