DART’s EEO & Cultural Engagement Department is responsible for federal and local regulatory compliance in the areas of Title VI, Equal Employment Opportunity, and Title II (the Americans with Disabilities Act). The team is responsible for meeting all federal and local program and report submissions, ongoing monitoring and implementation of programs, external public engagement requirements, and internal training needs, as required by regulations of the U.S. Department of Transportation and the Federal Transit Administration.
In addition to meeting the federal and local regulatory requirements, the EEO & Cultural Engagement Department is responsible for the internal distribution and monitoring of our own Equal Employment Opportunity efforts. Furthermore, the department advocates the agency's commitment to promoting a working environment that recognizes and values the diverse social profile of the DART service areas, customers, stakeholders, contractors, and employeesand strives for equitable representation and advancement of members of all protected groups at all levels of DART.
Title VI protects members of the public from discrimination because of their race, color, or national origin in any program or activity carried out by DART. DART complies with Title VI of the Civil Rights Act and provides services and operates programs without regard to race, color, and national origin in accordance with Title VI. Any person who believes he or she has been subjected to an unlawful discriminatory practice under Title VI may file a complaint with DART.
To request additional information about DART's Title VI obligations and the procedures to file a complaint, contact call 214-749-3507 or visit the EEO & Cultural Engagement Department at 1401 Pacific Avenue, Dallas, Texas 75266-7217.
A complaint may also be filed directly with the Federal Transit Administration's Office of Civil Rights, Attention: Title VI Programs Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, SE, Washington DC 20590.
For the Title VI notice on additional languages, click the appropriate language link below.
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1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day