DART Discount GoPass Tap Card

Discount GoPass® Tap Card

The program gives qualifying riders a convenient way to pay for bus and train fares, at half the cost of the regular fare.

Overview
How To Renew
Benefits
Who's Eligible?
Registration Tips
FAQs

Discount GoPass® Tap Card

The DART Board of Directors has made the Discount GoPass® Tap card program permanent.

Current Discount GoPass® Tap card holders must renew by Dec. 31, 2024, to keep their discount.

DARTmart Extended Hours

During the first days of January 2025, DARTmart will be open for extended hours to give you more opportunities to renew your Discount GoPass® Tap Card registration:

Weekday Hours:	Jan. 2 - 3 and Jan. 6 - 10	7:30 AM - 7 PM
Saturday Hours:	Jan. 4 and Jan. 11	9 AM - 3 PM

How to Renew Your Card

Come in person to DARTmart at Akard Station.
Provide documentation that verifies you will receive benefits from a qualifying assistance program during 2025. The expiration date of your new GoPass® Tap card will be based on the eligibility period of your qualifying assistance program. On the date that your qualifying benefit expires, your GoPass® Tap card will also expire.
Receive a new card. Any balance remaining on your old card will be transferred to the new one.

Click below to renew online or call phone 972-482-6491 for assistance over the phone.

Benefits of your Discount GoPass® Tap Card

Save 50% on regularly priced local fares.

Get the best fare every time you ride automatically.

Never pay more than the total cost of a Reduced Day Pass in a calendar day or the total cost of a Reduced Monthly Pass in a calendar month.

Reload your card at hundreds of Participating Retailers, online at GoPass.org, or by calling DART Customer Service at 214-979-1111, Option 1.

Never lose your account balance if your card is ever lost or stolen, so long as your card is registered. Visit GoPass.org to register.

Check your balance by managing your account online or over the phone.

Who is eligible for the Discount GoPass® Tap card?

If you've met the qualifications for any of the following assistance programs, you automatically qualify for a Discount GoPass® Tap Card.

^{Children's Health Insurance Program}

^{Temporary Assistance for Needy Families}

^{Comprehensive Energy Assistance Program}

^{Housing Choice Voucher Program}

^{Special Supplemental Nutrition Program for Women, Infants, and Children}

^{Parkland Financial Assistance}

Registration Tips

1. Gather proof of your current participation in one of the above qualifying assistance programs.

A current participant card with an expiration date or an agency letter are valid forms of proof. They must have your name on them. Scan or take a clear photo of the document.

2. Take your photo.

Have someone else take a headshot photo of you from the shoulders up, forward facing, square to the camera, with a plain neutral background. Do not wear a hat, sunglasses, or shaded glasses. Do not submit a selfie photo, a photo of a photo, or a photo or scan of your driver's license.

For tips on how to take a good photo with your cell phone, click here

3. Verify your Identification and Eligibility

4. Register online or call to register.

Click below to register online or on the phone phone 972-482-6491 to register over the phone.

5. Your Discount GoPass® Tap card will arrive by U.S. Mail within 15 business days.

The card is free, but you must load it with at least $6 to get started - that's equal to two Reduced Day Passes.

What is fare capping?

When you tap your card, you are never charged more than the cost of a Day Pass (Local or Reduced) in a single day, or a Monthly Pass (Local or Reduced) in a calendar month. The system always gives you the "best fare."

For example, let's look at the following scenario:

8:00 a.m.	You tap your card, $1.50 will be deducted for a Reduced AM pass.
11:30 a.m.	You board again and are charged nothing, because it is still within the AM Pass period.
3:00 p.m.	You board (tap) again, the system charges you $1.50 for a PM Pass. Total fare for the day is only $3, exactly the cost of Reduced Day Pass.

If you tap your card mornings and afternoons for 16 days in a given month, you will have spent the same as a Reduced Monthly Pass - and for the rest of the month, you will pay nothing! You will still need to tap your card when you board, however.

What if I lose my Discount GoPass® Tap card?

If your card is lost or stolen, call DART Customer Service at 214-979-1111, Option 1, or log on to GoPass.org

DART will freeze your account so that no one can use your card. You will still retain any funds that remain on it. However, you will be asked to add a $6 minimum value to your new card. This will be added to the overall balance

How do I know if I qualify for these assistance programs?

To see if you might be eligible for benefits, or to locate a Health and Human Services Commission (HHSC) office in your area, visit YourTexasBenefits.com. You also can visit the website for each of the qualifying assistance programs.

Where do I go for more information about the Discount GoPass® Tap Card?

Please visit DART.org/TapForHalf or call DART Customer Service at 214-979-1111.

1
2
3

Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

Subscribe

Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call 214-979-1111

Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.

Holidays: 8 a.m. to 5 p.m.

Closed on Thanksgiving Day and Christmas Day

Trip Planning

Transit and Use

Supporting Services

Safety and Security

General Fares and Overview

About DART

Public Access Information

Plans, Projects, and Initiatives

News and Events

Doing Business

Discount GoPass® Tap Card

Discount GoPass® Tap Card

DARTmart Extended Hours

How to Renew Your Card

Benefits of your Discount GoPass® Tap Card

Who is eligible for the Discount GoPass® Tap card?

Registration Tips

1. Gather proof of your current participation in one of the above qualifying assistance programs.

2. Take your photo.

3. Verify your Identification and Eligibility

4. Register online or call to register.

5. Your Discount GoPass® Tap card will arrive by U.S. Mail within 15 business days.

Sign Up for Alerts Just for You!

Contact Us Today!