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    Home About About DART EEO & Cultural Engagement

DART is Committed to
Civil Rights

  • Department of EEO & Cultural Engagement
  • Title VI
  • Title VI Complaint Procedures
  • Title II (ADA) Complaint Procedures
  • Equal Employment Opportunity
  • EEO & Cultural Engagement Phonebook

EEO & Cultural Engagement Department

 

DART’s EEO & Cultural Engagement Department is responsible for federal and local regulatory compliance in the areas of Title VI, Equal Employment Opportunity, and Title II (the Americans with Disabilities Act).  The team is responsible for meeting all federal and local program and report submissions, ongoing monitoring and implementation of programs, external public engagement requirements, and internal training needs, as required by regulations of the U.S. Department of Transportation and the Federal Transit Administration.

In addition to meeting the federal and local regulatory requirements, the EEO & Cultural Engagement Department is responsible for the internal distribution and monitoring of our own Equal Employment Opportunity efforts.  Furthermore, the department advocates the agency's commitment to promoting a working environment that recognizes and values the diverse social profile of the DART service areas, customers, stakeholders, contractors, and employeesand strives for equitable representation and advancement of members of all protected groups at all levels of DART.

 

Title VI

Title VI protects members of the public from discrimination because of their race, color, or national origin in any program or activity carried out by DART. DART complies with Title VI of the Civil Rights Act and provides services and operates programs without regard to race, color, and national origin in accordance with Title VI. Any person who believes he or she has been subjected to an unlawful discriminatory practice under Title VI may file a complaint with DART.

To request additional information about DART's Title VI obligations and the procedures to file a complaint, contact call call214-749-3507 or visit the EEO & Cultural Engagement Department at 1401 Pacific Avenue, Dallas, Texas 75266-7217.

A complaint may also be filed directly with the Federal Transit Administration's Office of Civil Rights, Attention: Title VI Programs Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, SE, Washington DC 20590.

How to File a Title VI Complaint

Dallas Area Rapid Transit will process and investigate complaints from individuals alleging discrimination in DART's programs or activities under Title VI of the Civil Rights Act of 1964. Race, color, or national origin complaints alleging discrimination in programs or activities may be filed pursuant to the following procedures.

Learn More

Title II (ADA) Complaint Procedures

DART is committed to ensuring that no person is denied access to its services, programs, or activities on the basis of a disability, as provided by Title II of the Americans with Disabilities Act of 1990 (ADA).   

Anyone wishing to file a Title II complaint may file a written one. YOUR COMPLAINT MUST BE IN WRITING. Title II Violation complaints shall be filed within one hundred eighty (180) calendar days after the complainant becomes aware of the alleged violation.

If you need assistance completing the complaint form, DART staff will provide assistance. Please contact DART’s Manager of Civil Rights at call214-749-3507  or click the link below.

Equal Employment Opportunity

DART is an equal opportunity employer, and our organizational culture fosters inclusiveness by maintaining a diverse workforce reflective of the multicultural and diverse communities it serves.   

Learn More

EEO & Cultural Engagement Department Contacts

Email the EEO & Cultural Engagement Department at: [email protected]

Additional Information

For the Title VI notice on additional languages, click the appropriate language link below.

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Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.

Holidays: 8 a.m. to 5 p.m.

Closed on Thanksgiving Day and Christmas Day

 

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